ABOUT FORFIRM

FORFIRM delivers innovative, tailored solutions to real business challenges by combining deep industry expertise with a flexible, knowledge-driven approach. We are proud to be a company with no predefined barriers or rigid frameworks: we listen, we understand, and we build solutions that truly meet our clients' needs. Our culture is based on meritocracy, openness, and personal initiative - a place where everyone can shape their role and contribute meaningfully.

ABOUT THE ROLE

We are looking for an experienced Corporate Actions Functional Analyst to take full end-to-end ownership of a core application in the Corporate Actions and Securities domain, contributing to complex projects for Swiss banking clients.

The selected candidate will ensure application stability, continuous evolution, regulatory compliance, and seamless integration across critical banking processes.

The role requires a strong ownership mindset and the ability to act as the primary bridge between Business, IT, vendors, and external stakeholders, operating effectively across both functional and technical dimensions.

KEY RESPONSIBILITIES

Compliance, Observability & Reporting

• Ensure full adherence to applicable regulations and IT Security policies across all application layers
• Enable end-to-end observability and deliver structured KPI reporting to internal and external stakeholders
• Define, monitor, and enforce SLA and OLA parameters, driving reliability and proactive risk mitigation

Stakeholder Coordination & Governance

• Act as the key interface between Business and IT, ensuring alignment on priorities, decisions, and delivery outcomes
• Coordinate IT activities with internal teams, external vendors, and other relevant parties throughout the application lifecycle
• Facilitate clear and effective communication across both technical and non-technical audiences at all organisational levels

Application Lifecycle & Domain Management

• Oversee Corporate Actions flows and manage the Securities lifecycle across all relevant processes and touchpoints
• Own the full application lifecycle including roadmap definition, functional and technical governance, and incident, problem, and change management in line with ITIL frameworks
• Drive performance and capacity planning activities to ensure long-term application scalability and operational continuity

WHAT ARE WE LOOKING FOR?

• Minimum 5 years of experience in IT or Application Management within the banking sector
• Strong understanding of banking processes with a specific focus on Securities and Corporate Actions
• Proven ability to manage SLA, OLA, and performance parameters in mission-critical environments
• Solid experience coordinating across Business and IT stakeholders in complex organisational settings
• Strong ownership mindset with effective decision-making capabilities
• Familiarity with ITIL frameworks covering incident, problem, and change management
• Italian fluent, mandatory
• English proficient level, spoken and written, mandatory

WHAT WE OFFER

• Involvement in high-impact projects within leading Swiss banking institutions
• A highly meritocratic environment with structured growth and development paths
• A collaborative and dynamic team culture built on knowledge sharing and continuous improvement

Please note that a fully remote working arrangement is not available for this role. Candidates should be prepared to relocate to Canton Ticino or to Italian border areas close to Switzerland.

FORFIRM is an equal opportunity employer that values diversity. All qualified applicants will be considered without discrimination based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.